Practice attention during conversations: put the phone out of sight, focus on breath while the other speaks, and reflect back key points before offering advice. People feel seen, tensions cool, and solutions surface. The skill grows faster when you track attempts and celebrate sincere efforts.
Say no with clarity and kindness: state what you can do, what you cannot, and why your limits protect priority responsibilities. Replace guilt with gratitude for the chance to be honest. Over months, this directness preserves energy and surprisingly deepens mutual respect across teams and families.
All Rights Reserved.